Intake Privacy Policy

Intake-on-the-Go

Last Updated: April 29, 2026

Anchor of Hope International Ministries, Inc. (AOHIM), through its technology subsidiary VibeTrax LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Intake-on-the-Go mobile application and related services.

Information We Collect

We collect information that you provide directly to us through the intake form, including:

Personal information (name, date of birth, gender)
Contact information (phone number, email address, physical address)
Emergency contact details
Program eligibility information
Employment and education status
Photos of documents (driver’s licenses, IDs) for OCR processing
Device information and usage data
Payment information (processed securely through Stripe; we do not store card details)

How We Use Your Information

We use the information we collect to:

Process and manage client intake forms
Perform optical character recognition (OCR) on document photos to auto-fill form fields
Synchronize client data with our Airtable database for case management
Track submission history within the app
Communicate with clients regarding program services
Process subscription payments for organizational accounts
Improve our services and app functionality

Data Storage and Security

We take data security seriously and implement appropriate measures to protect your information:

All data transmission is encrypted using HTTPS
Client data is stored securely in cloud databases (Supabase and Airtable)
Payment processing is handled by Stripe, a PCI-compliant payment processor
Access to client information is restricted to authorized staff members only
We regularly review and update our security practices

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Third-Party Services

Our app uses the following third-party services to function:

Airtable: For storing and managing client intake data
Supabase: For secure database storage and submission history tracking
Tesseract.js: For optical character recognition (OCR) of document photos
Google Vision API: For enhanced document text extraction
Stripe: For secure payment processing of subscription plans

These services have their own privacy policies that govern their use of information. We recommend reviewing their policies to understand how they handle your data.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We only share your information:

With your consent
To comply with legal obligations or court orders
To protect the rights, property, or safety of Anchor of Hope International Ministries, our clients, or others
With service providers who assist in our operations (bound by confidentiality agreements)

Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections to your personal information
Request deletion of your personal information
Opt-out of certain data collection or processing activities

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Anchor of Hope International Ministries, Inc.

A ministry of VibeTrax LLC

4112 S Main Street, Los Angeles, CA 90037

Email: info@aohministry.org

Phone: +1 562 200 9174